🔒 Privacy Policy – Homi
Welcome to Homi. We are committed to providing a seamless, secure, and reliable platform for booking home and on-demand services in Singapore. Protecting your personal data is a top priority for us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Homi mobile application.
1. Consent
By accessing or using Homi, you agree to the collection and use of your personal data as described in this Privacy Policy.
If you do not agree with any part of this policy, please discontinue use of the application.
2. User Eligibility
Homi is intended for users aged 12 years and above.
Users under 18 years old must obtain consent from a parent or guardian.
By using Homi, you confirm that you meet these requirements.
3. Information We Collect
We may collect the following types of data:
- Personal Information: Name, email address, phone number
- Location Data: Service address and location coordinates
- Account Data: Login credentials (including social login such as Google, Apple, Facebook)
- Booking Data: Services booked, preferences, transaction details
- Device Information: Device type, operating system, app usage data
4. How We Use Your Information
We use your data to:
- Provide and manage services on the platform
- Process bookings and payments
- Improve app performance and user experience
- Communicate updates, offers, and notifications
- Ensure platform safety and prevent fraud
5. Sharing of Information
We may share your data with:
- Service providers/merchants to fulfill bookings
- Payment gateways to process transactions
- Analytics and marketing partners (e.g., Meta/Facebook) to improve campaigns
- Legal authorities, if required by law
We do not sell your personal data.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
7. Data Retention
We retain your data only for as long as necessary to provide services and comply with legal obligations.
8. User Data Deletion
You have the right to request deletion of your personal data.
To request deletion:
- Email us at support@homi.com.sg
- Include your registered email and request for account deletion
We will process your request within 7 working days.
9. Third-Party Services
Homi may integrate with third-party services such as:
- Apple
- Facebook (Meta)
These services may collect data in accordance with their own privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected within the app or on our website.
11. Contact Us
If you have any questions or concerns regarding this policy, please contact us:
📧 support@homi.com.sg